Šta je CRM sistem i zašto mi treba?

CRM (Customer Relationship Management) je softver za upravljanje odnosima sa klijentima. Pomaže vam da pratite kontakte, prodajne prilike, komunikaciju i zadatke na jednom mestu. Firme sa CRM-om u proseku povećaju prodaju za 29%.

Koliko košta razvoj custom softvera?

Cena zavisi od kompleksnosti projekta. Jednostavna web aplikacija počinje od 2.000€, CRM sistem od 5.000€, a kompleksni ERP sistemi od 12.000€. Nudimo besplatnu procenu za svaki projekat.

Koliko traje razvoj aplikacije?

MVP verzija obično traje 6-12 nedelja. Kompletnija rešenja 3-6 meseci. Koristimo agilnu metodologiju sa nedeljnim demo-ima tako da vidite napredak od prvog dana.

Da li nudite podršku posle lansiranja?

Da, nudimo pakete održavanja i podrške. Uključuju monitoring, backup, bezbednosne zakrpe, i prioritetnu podršku za bagove i nove funkcionalnosti.

Koje tehnologije koristite?

Koristimo moderne tehnologije: Laravel (PHP), Vue.js, React, Flutter za mobilne aplikacije, MySQL/PostgreSQL za baze podataka, i cloud infrastrukturu za hosting.

Da li mogu da vidim demo pre nego što počnem?

Apsolutno! Zakažite besplatnu 30-minutnu demonstraciju gde ćemo vam pokazati kako bi rešenje izgledalo za vaš specifičan slučaj.

FAQ - Frequently Asked Questions | SoftDev Solutions

What services do you offer?

We offer a complete range of software solutions: CRM systems, marketing sites, web applications, e-commerce platforms, CMS systems, mobile apps, ERP systems, SaaS solutions and custom software development. Every service is tailored to your specific needs.

How long does development take?

Development time depends on project complexity. Marketing sites: 2-4 weeks, Web applications: 4-12 weeks, E-commerce platforms: 6-16 weeks, Mobile apps: 8-20 weeks, ERP systems: 12-24 weeks. For SaaS and custom development, time is determined after requirements analysis.

Do you work with existing systems?

Yes, we integrate with existing systems. We support integrations with ERP, accounting, payment gateways, shipping, email marketing and other systems. We also help with data migration from legacy systems.

Which technologies do you use?

We use modern technologies: React, Vue.js, Angular for frontend; Node.js, Python, PHP, Java for backend; MySQL, PostgreSQL, MongoDB for databases; AWS, Google Cloud, Azure for hosting. We choose technology based on project requirements.

Do you offer maintenance and support?

Yes — full maintenance and support: regular updates, bug fixes, security patches, performance optimization, backup and disaster recovery. We're available 24/7 for critical issues.

What's the development process?

We use an agile development methodology: initial analysis and planning, UI/UX design, iterative development with regular demo sessions, testing and QA, deployment and post-launch support. You're involved throughout and get regular updates.

How much does development cost?

Cost depends on project complexity, technology and timeline. Marketing sites: from €800, Web applications: from €2,000, E-commerce: from €2,500, Mobile apps: from €4,000. For an exact quote, contact us for a free consultation.

Do you offer hosting and domain services?

Yes — full hosting package: cloud hosting on AWS/Google Cloud/Azure, domain registration, SSL certificates, CDN integration, backup and monitoring. We can also help migrate from your current hosting.

Is there a trial or demo?

For SaaS solutions we offer a 14-day trial. For custom projects we run demo sessions during development so you can see progress and provide feedback. We can also arrange live demos of existing solutions.

Is the CRM a monthly subscription?

Yes — our CRM systems are Software-as-a-Service (SaaS) with a monthly subscription. You pay a monthly fee with no hidden costs. You can cancel any time. Details on the pricing page.

Frequently asked questions