What problem we solve

A CRM solves four major problems that cost your business

Losing customers because you don't know which sale is where

Excel sheets and notebooks don't give real-time insight. You don't know who's at which sales stage, what the next actions are, who's responsible. Result: 30-50% lost leads because nobody tracks the sales process.

High cancellation rate and missed opportunities

Customers forget appointments because there are no automatic reminders. Field teams don't know who's already been contacted. Result: 35% appointment cancellations and 20% missed opportunities due to lack of coordination.

No insight into performance and the sales pipeline

You don't know which sales are most successful, where the biggest issues are, how long the sales cycle takes. Result: inability to make informed decisions and optimize processes.

Manual processes cost time and money

Manual data entry, sending emails, tracking in Excel. Your team spends 40% of their time on admin instead of sales. Result: lower productivity and higher operating costs.

How much does this problem cost?

Example: If you have 100 leads per month and lose 30% due to lack of tracking:

  • 30 lost leads × average deal value = revenue loss
  • 40% time on admin × number of employees = productivity loss
  • 35% cancellations = capacity and revenue loss

A CRM system can reduce these losses by 50-70%.

Our approach

How SoftDev Solutions
solves this problem

We don't start from features. We start from your problem. We analyze your processes, identify where you lose time and money, and build a CRM that automatically solves those problems.

For beauty salons — automatic booking and reminders. For B2B sales — field, phone and digital sales in one system.

Book a free consultation

How working together looks

1
Free analysis (1h)
We understand your business and where the biggest losses are.
2
Configuration and customization
The system is set up to match your processes.
3
Onboarding in 1–7 days
Data migration and training — no work disruption.
Support and optimization
We track results and continuously improve the system.

Why our approach is different

We don't sell off-the-shelf packages

Tailored to your processes

You don't need to change how you work. The system adapts to you.

Fast onboarding (1–7 days)

No waiting for months. Onboarding without any work disruption.

50+ integrations

Email, VoIP, fiscalization, ERP — all in one place.

Support every step

From configuration, training, to ongoing support.

Measurable business outcomes

Results our clients achieve with the CRM

Operational benefits

  • 60% less time on admin tasks
  • 50% fewer errors in sales tracking
  • 80% less time on manual data entry
  • Real-time insight into all sales activities

Business outcomes

  • 30% more closed deals due to better tracking
  • 50% fewer lost leads due to automatic tracking
  • 25% revenue increase due to higher efficiency
  • 30% cancellation reduction (for beauty salons) due to automatic reminders

Real examples from our case studies

Beauty Salon Pro

40% more bookings, 30% fewer cancellations after implementing a CRM with automatic booking and reminders.

View case study

B2B Solutions

30% more closed deals, 50% fewer lost leads after centralizing field, phone and digital sales.

View case study

CRM for different industries

Specialized solutions tailored to your processes

CRM for Beauty Salons

A CRM built for hair, beauty and spa salons with multiple locations. Online booking, customer records, treatment history, SMS/email reminders and visibility into each employee's work.

  • Online booking
  • Customer records
  • Treatment history
  • SMS/Email reminders
  • Employee performance
  • Multi-location
Learn more

CRM for B2B Goods Sales

A CRM for companies selling goods to other businesses — field, phone and digital sales in one system. Manage contacts, quotes, orders, invoices and pipeline in one place.

  • Field sales
  • Phone sales
  • Digital sales
  • Quote management
  • Invoicing
  • Sales pipeline
Learn more

Tools that enable these results

Features support the result, they're not the main value

Full automation

No more manual procedures, notebooks and chaos in communication. Everything happens automatically — from appointment booking to sending invoices. Your team can focus on what they do best — working with customers.

  • Automatic booking
  • Automatic reminders
  • Automatic document generation

Integrations that make life easier

Email syncing, VoIP, fiscalization, ERP, bookings, SMS — all in one place. You no longer need to move data between systems. Everything works together, automatically.

  • 50+ available integrations
  • Simple configuration
  • Real-time sync

Quick setup

We set everything up for you — you just use it. Onboarding in 1-7 days, no work disruption. Our team helps you every step, from initial configuration to training your employees.

  • Fast onboarding (1-7 days)
  • Free training
  • Data migration

Customer management

Centralized database of all customers with full history of interactions, purchases and preferences

Company management

Organize and manage B2B contacts with full hierarchy and relationships

Sales pipeline

Visual tracking of the sales process from lead to close, with real-time updates

Tasks and calendar

Plan and manage tasks and meetings with automatic reminders

SMS/Email automation

Automatic reminders and campaigns with personalized messages and segmentation

Advanced analytics

Detailed reports and dashboards with key metrics and predictive analytics

Product catalog

Manage products and services with prices, categories and stock

Invoicing & orders

Create quotes, orders and invoices with automatic calculations

Team roles and permissions

Granular access control with custom roles and rules

Multi-location / multi-salon

Manage multiple locations from one system with centralized reports

Integrations

ERP, VoIP, Google Calendar, fiscalization and more with simple configuration

API access

RESTful API for custom integrations with full documentation

Pricing

Flexible pricing tailored to your needs

START

29/month
  • For small teams or one salon
  • 1 location
  • 3 users
  • Basic modules
  • Email support
  • Basic analytics
  • Mobile app
Choose plan

ENTERPRISE

Custom quote
  • Unlimited users
  • Unlimited locations
  • All integrations included
  • Custom modules
  • ERP system integration
  • API and webhooks access
  • Personalized onboarding
  • Dedicated support manager
  • Regular consultations
  • SLA guarantee
Contact us

Ready to solve sales and customer management problems?

Book a consultation to learn how a CRM can reduce your losses and boost efficiency

Book a consultation View examples